Banca Intesa and Payten continue their long-term cooperation in self-service segment. For more than 15 years, Banca Intesa was the owner of ATM fleet and Payten was providing ATM sales and Proactive maintenance services.
The project includes Payten buy-out of 122 ATM machines situated in Banca Intesa external locations. Directly following the purchase, Payten started with outsourcing services of the purchased ATM machines to the Bank.
In the first 12 months of the contract Payten shall replace all existing installed ATM machines with latest generation Diebold-Nixdorf CashOut and Recycling devices, following the dynamics agreed upon with Banca Intesa.
This project is unique since the scope of Payten services and obligations and goes beyond just ATM buy-out and standard scope of outsourcing services.
Payten has taken responsibility of ATM pre-installation works, ATM network communication and links, security upgrades with Vynamic Security suite software.
Further, Payten is responsible for contact with lessor related to ATM location rent and Payten will sign lease contract for all ATM locations with their respective owners.
With this approach, Banca Intesa delegated all related ATM lifecycle operations to Payten, leaving their resources free for other Bank operations.
Bank had no initial investment, has a fixed expense for the contracting period known in advance and has no equipment amortisation costs.
On top of that, the Bank eliminated all mandate risks related to VISA, MC, PCI DSS during the agreed contract period of 36 months.