After the positive results achieved by the MasterCard ATM DCC projects that were successfully implemented in the previous period, it is expected that the implementation of the VISA ATM DCC projects will considerably influence increase in the use of additional services at ATMs.
Simple & Convenient Service with ATM DCC
ATM Dynamic Currency Conversion (DCC) is a financial service that enables payment card users issued outside the Republic of Serbia to see the debit of the payment card user's account when withdrawing cash at ATMs. When withdrawing cash at ATMs, the amount in RSD is converted into currency in relation with the account of the payment card user. The payment card user receives information on the exchange rate at which the conversion will be performed, as well as the exact amount in the original currency in the relation with the client`s account which will be charged. When withdrawing cash at an ATM, the user decides whether to perform the requested transaction as a DCC transaction, with the conversion rate and the amount in DCC currency, or as a regular ATM payment transaction without conversion to DCC currency.
By implementing ATM DCC service, the Bank provides customers with simple and convenient service in one place, in this case an ATM, information on the exact exchanging course and the possibility of choice. The service is intended for users from abroad, therefore accessible and simple, without delay. The convenience achieved in this way leads to the fact that customers during their stay in the country, use ATMs from the Bank's network for the additional convenience it provides. As a result, the number of ATM transactions is increasing, as is the competitiveness on the financial transactions market.