In these times both merchants and customers search for a way to pay and accept payments securely and with minimum effort. Those who have waited for the circumstances to “normalize” are now lagging behind in the face of the new wave of the pandemic
What are the trends we have observed so far?
All the experts agree on one thing – the shift to contactless and cashless might have been triggered by the situation, but they are about to stay, so merchants keep looking for a way to offer more and more of modern ways of accepting payments.
Contactless volumes increase – almost 70% of all payment transactions realized for one of the largest retailers in Serbia, are contactless. Card organizations (Visa, Mastercard) are raising the limits for contactless payment and through this, they increased the simplicity and safety of contactless transactions.
With the avoidance of physical stores, even small merchants have to consider web shops and e-commerce payment.
Speed also matters: cashless and contactless transactions are now faster than ever, offering customers better user experience: from the moment when a customer taps their card on a POS terminal to the ‘payment successful’ message that appears on the POS screen, only a few seconds pass.
All these facts, along with many options, make choosing the right provider important to stay up-to-date with payment methods.
Payten, along with its member companies Bassilichi CEE and ChipCard offers turnkey solutions for all POS needs of merchants of any size:
- All merchants with Payten POS terminals were already prepared when Covid-19 times started. New, up to date POS terminals are ready to accept any kinds of payment cards and mobile payments.
- Payten, together with Bassilichi CEE, provides the service and support activities for more than 70 000 EFT POS terminals from 3 main regional service centers, covering 25 Serbian towns/cities (as sub-service centers).
- Numerous ECR integrations between a cash register and POS application enable faster card transactions and a receipt printing at one place, usually at the printer connected with the cash register.
- ChipCard, a processor company that is member of Payten, supports processing of large volumes of payment transactions, ensuring successful payments under the circumstances of increased card usage and enables data security, accuracy, timeliness and, of course, successful payment completion.
Now is the best of times for merchants of all sizes to consolidate and improve their payment acceptance systems for the new habits of their customers. Contact us at rs.sales@payten.com for a free consulting on best options for your business.