Technology
- 5-7 years contract duration
- Renting of ATMs
- Variety of ATM models (Lobby, Through the Wall, Mono-functional, Multi-functional)
- Software
- Full Maintenance
- 24h Call Center & Help desk
- Repair center
- ATM monitoring
- SLA
- SW maintenance
Customer Benefits
- Reduced operational costs,
- No initial investments: banks can direct funds to the core business,
- Best way for fast market penetration,
- Single point of contact, one partner responsible for all,
- Advanced usage of resources: enables clients to focus on human resources and strategic plans, and better support on key projects.
- Staying up to date with current technologies,
- After 7 years, customers will have two options:
- To continue their contract for another term or
- To buy all ATMs from ASEE at 1 EUR/ATM
- Possibility to buy back the existing ATM network from the bank and then to outsource it.
Technical Information
- Full range of ATM models with the following functionalities:
- cash withdrawal,
- balance inquiry,
- cash in,
- cash recycling,
- bill payment,
- money exchange,
- top-up,
- direct marketing,
- statement print,
- Professional service:
- over 50 service centres in 12 countries in the SEE region,
- 300 specialized technicians,
- More than 6.500 ATMs under the maintenance contract in the region.
