As part of an ongoing collaboration between Payten and Things Solver, a new AI-driven solution—Workforce Hub—has been successfully implemented to enhance customer support and internal operations.
Developed and delivered by Things Solver, Workforce Hub brings the power of artificial intelligence to Payten’s service department, where it supports internal education, simplifies knowledge sharing, and assists external clients during POS and e-commerce integrations.
This smart chatbot assistant has already proven to be a game-changer, improving response times, delivering accurate information, and providing a more seamless customer experience. Internally, it ensures reliable knowledge transfer and boosts the efficiency of support teams.
Throughout implementation and testing, Workforce Hub demonstrated high adaptability and clear potential for further development, positioning itself as a strategic tool for both immediate needs and long-term growth.
By leveraging Things Solver’s AI expertise, Payten now has a powerful, scalable support assistant that is already reshaping the way technical assistance and internal learning are delivered.
Workforce Hub marks the beginning of a smarter, AI-driven support era at Payten in Serbia.